Reviews

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A selection of reviews

Below is a selection of Google reviews from clients I’ve worked with across interview coaching, Civil Service preparation, career positioning, application support and career transitions. To protect client confidentiality, I have used the name or initials shown on the client’s original Google or website review.

Interview coaching reviews

I sought Elizabeth’s help after repeatedly hitting a brick wall with my job hunting. I rarely got offered an interview and never got a job offer. I work in the public sector and found competency-based interviews to be a mystery. How do you apply the STAR technique without a photographic memory, and without sounding like a scripted robot. Elizabeth not only answered these questions but also took a critical look at my CV. I found the videos of our mock interviews hard and uncomfortable viewing, but they made it much easier to see and hear where I was going wrong. I highly recommend getting videoed, no matter how much it makes you cringe. Unlike interview books, and some coaches, that expect you to memorise ‘100 great answers’, Elizabeth takes a different and far more sensible approach. She teaches you what makes a great answer and how to formulate it easily, while also emphasising tone, body language and enthusiasm. Following our coaching session I went to my next interview feeling far better prepared and more relaxed. I was not only offered the job, but also offered a salary higher than advertised — without negotiation. I have seen a few interview coaches now; the only one I’ll be going back to is Elizabeth.

Client – Andy Mahony

 

Elizabeth is an excellent coach with clear and insightful understanding of employer needs and candidate skills. I thoroughly recommend the Skills Clinic to scaffold, structure and massively sharpen up interview technique and quality of response.
This will give you more confidence as well as understanding of yourself and your skills.As a result of coaching from Elizabeth for three different roles, I have been successful in portraying myself in the most authentic and optimal way possible, securing three promotions thanks to this input. Thank you Elizabeth!

Client – Liz Bennington

 

Elizabeth’s advice was quite simply brilliant. She provided extremely valuable insight into the responsibilities of the role I was interviewing for and how I could better represent my skills. I would recommend coaching to anyone who struggles to represent themselves well during the interview process. I have had three sessions with her over the last three or four years and each one has helped me take a jump forward in my career. I just secured a senior role after giving an apparently top-scoring interview. Thank you Elizabeth.

Client – Francis

Career position and application coaching reviews

I can’t recommend Elizabeth highly enough for job application and interview coaching. Elizabeth has not just helped me to get three or four new jobs or promotions over a five-year period — she helped me, over this time, to completely transform my professional identity from one based on technical knowledge to one focused on wider leadership and strategy, while still retaining and building on my technical expertise. As part of this process, she helped me to develop an interview-ready narrative about the soft skills I already had, but didn’t always know how to craft into a good response to interview question.

Client – Mmm Ssss

 

I had the pleasure of working with Elizabeth during a key stage in my career, and I can’t recommend her coaching highly enough. She created a supportive, insightful space where I could reflect honestly and gain clarity on my goals and direction. Elizabeth has a remarkable ability to identify blind spots and gently challenge unhelpful patterns, which helped me grow both professionally and personally. Her guidance played a big part in helping me secure my new role, and I’m incredibly grateful for her expertise and encouragement. If you’re looking for someone who listens, understands and empowers you to move forward with confidence, Elizabeth is the coach you want in your corne.

Client – Natalie Ameida

 

Elizabeth strikes a really good balance between frank feedback and positive encouragement. She really helped me focus on the strategic importance and personal impact of my interview stories, and to deliver them clearly and crisply. I got the job. Public sector head of communications.

Client – Eddie Gibb

Civil Service interview coaching reviews

Elizabeth was recommended by a colleague and it was an excellent recommendation. Elizabeth really knows her stuff. She obviously has a lot of experience in dealing with Civil Service interviews of a variety of types and at a range of grades. Her knowledge and experience meant that I immediately trusted her judgement. She took time to understand where I felt I had gaps, but supplemented this with practice interview questions. It was obvious from her feedback that she was able to identify areas for development that I had previously not considered, but which immediately rang true. Her approach meant that I felt I was getting genuine interview practice, but with “in the moment” feedback and discussion, which was invaluable and beautifully delivered. Elizabeth was hugely supportive both within and outside of the sessions, which was genuinely confidence building. In the event, I was unexpectedly successful in my application. I recognised from the positive feedback some of the areas that we had worked on, which was gratifying. I had measurable confirmation that seeking her advice had been absolutely the right choice. But even if I hadn’t been successful, it would still have been the right thing to do, because the added confidence I now hold in going into interviews will be a benefit that lasts.

Client – Kelly N

 

I am so grateful to Elizabeth for helping me to get my dream job in the civil service. I had thought that I just wasn’t very good at interviews, but Elizabeth gave me the confidence and skills to excel in an interview setting. She provided advice for how to answer both competency and strength-based questions, she helped me to select my best examples, and she gave me honest feedback while also building up my confidence. It was amazing how much she was able to squeeze into a session, which she recorded so I could reference later. My sessions with Elizabeth were expensive, but it was honestly the best money I spent all year. I will undoubtedly go back to Elizabeth the next time I’m preparing for a job interview, and I would highly recommend Interview Skills Clinic to anyone looking to advance their career.

Client – Cara Gooch

 

One of my best decisions was to contact Interview Skills Clinic. Elizabeth was such a great help. The advice she gave me in focusing my experience to the Civil Service was invaluable. The work she did beforehand really made our sessions constructive from the start. Reviewing my responses helped me memorise the important aspects for the interview and, yes, I was successful. Elizabeth gave me the edge to feel confident and control my nerves on the day.

Client – Nicki Smith

Confidence and career change reviews

I struggled in interviews for over a year and after being unsuccessful in over 20 interviews, I decided to give interview coaching a go. I found Elizabeth incredibly helpful. She was able to highlight the challenges I was facing and provide really useful suggestions on how to make improvements. I had two sessions with Elizabeth and I’m pleased to say that the second interview I went for after working with her. I was offered a position. If you’re hesitant about the fee, I understand, but it really is a good investment in yourself. I even recommended Elizabeth’s coaching to my husband and after one meeting, he got a job offer the very next interview he went for.

Client – RW

After resigning from a job in difficult circumstances, I got lots of interviews, but no offer. My anxiety and worry about being perceived as unreliable probably showed in the interviews and held me back. I saw Elizabeth hoping to understand what I was doing wrong and found the session extremely helpful. I was offered a job after the next interview. Elizabeth’s advice made all the difference to my preparation and self-perception. I recommended her to my partner, who was also offered the next job she interviewed for after seeing Elizabeth, having also had several interviews before with no offer. I would definitely recommend Elizabeth’s services, which have made a huge difference to us.

Client – Tim

I’ve never been very good at traditional interviews, as I find the pressured set-up of question-immediate-answer does not work well with my brain. I prepare really well and research deeply, but I often end up doubting every word I’m saying. In our first coaching session, I felt awful. I couldn’t answer the questions properly, ended up rambling and there might even have been tears. But Elizabeth was so patient and professional, as well as humanly kind. She helped me understand what the interviewer is really looking for, not just the way the question is phrased. At the same time, I had another interview for a completely different role, and everything I had learned with Elizabeth just sat comfortably in my mind. I can honestly say I excelled, and I got the job after two more stages. The recordings afterwards were extremely awkward to watch, but ultimately a great tool for development. If you think you’re rubbish at interviews, invest in yourself here.

Client – Kelly N

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More client reviews

The reviews below were added directly to this website by clients I’ve worked with over the years. They appear in a different format from the selected Google reviews above.

Only a small number are shown at one time to keep the page loading quickly. To read more, click the Older reviews arrow at the bottom of this section.

662 Comments

  1. Io. S

    I have worked with Elizabeth for over 6 years now as I was promoted a few times over the last few years. Elizabeth has always been exceptional as she is attentive, a great listener and a keen observer. She prepared me for some very tough interviews. Considering the current climate and if you are in a difficult position to seek employment or seek a promotion, I would highly recommend to seek her support. She is a highly skilled professional that strives for you to succeed!

    Reply
    • elizabeth

      Thanks Io for your generous review. I know you have started the role this week, so good luck. I sure you’ll be a great asset to the team.

      Reply
  2. Salman Siddiqui

    Extremely helpful in preparing me for a tough CS competency based interview. I tend not to interview well but the tips and feedback Elizabeth provides are invaluable and I could not have done it without her help.

    Reply
    • elizabeth

      Hi Salman, it was a tough interview and you did really well and I am and so pleased you got the success you deserved. Hopefully, we can work together on your next promotion. Thanks for the review.

      Reply
  3. Sam

    I had never applied for CS jobs before, and didn’t have interview experience either. I was privileged to have Chista to guide me in preparing for my first CS application. Chista made my CV look strong and her pointers and advice were invaluable in securing an interview! Thank you so much Chista for helping me out and increasing my confidence to apply. I could playback our sessions, too, which is an useful tool when actually preparing the application. I would happily recommend Chista and Interview Skills Clinic for anything related to Civil Service. Thanks again.

    Reply
  4. Charlotte Ponder

    I sought Elizabeth’s help when I was applying for a public appointment. Having always been employed in the private sector it felt somewhat out of my comfort zone, and due to being in my role for some time, I hadn’t actually had an interview for years and was feeling nervous! Elizabeth was so helpful and talked me through all of the areas I could be challenged on in a mock interview. She then provided feedback and tips for improvement. I felt as confident and prepared as I could be when I went into the interview …. And was happily appointed following the process. I cannot recommend her enough and I will not hesitate to approach her again should I need further help in the future.

    Reply
    • elizabeth

      Thanks Charlotte, I am glad that you went into the interview feeling more confident and I think they are lucky to have you on board, I am sure you’ll make a great impact.

      Reply
  5. Liz Bennington

    Elizabeth is an excellent coach with clear and insightful understanding of employer needs and candidate skills. I thoroughly recommend the Skills Clinic to scaffold, structure and massively sharpen up interview technique and quality of response. This will give you more confidence as well as understanding of yourself and your skills. As a result of coaching from Elizabeth for three different roles, I have been successful in portraying myself in the most authentic and optimal way possible, securing three promotions thanks to this input. Thank you Elizabeth!

    Reply
    • Elizabeth Conley

      Thanks Liz. It’s great to see the progress you’ve made and is much deserved. A permanent DD role is next!

      Reply
  6. Tim Beyer

    Highly recommended. I used the Interview Skills Clinic after failing to get through a succession of Scottish Government and UK civil service interviews, and it worked!
    My coach, Elizabeth, is familiar with Civil Service and Scottish Government interview processes. She helped me to think critically about how competency-based interviewing works and to anticipate what questions might come up. She also worked with me to prepare a selection of answers, which she then honed through a mock interview. She was robust in her feedback and advice, which meant I really dealt with my weak areas and developed better answers that brought out my strengths. I was then successful in the very next interview I attended – thanks in large part to Elizabeth’s advice.

    Reply
    • elizabeth

      Tim, many thanks for the review. Well done, you did particularly well as the Scottish Civil Service interviews are challenging, candidates are assessed against so many competencies! Enjoy the promotion and hopefully we can work together in the future.

      Reply
  7. S H

    Getting information about how Civil Service interviews work and understanding the methods was invaluable. A recording of mock interviews allowed me to playback and identify weaknesses and improve. I definitely would not have progressed without Interview Skills Clinic and just going in blind. Thanks.

    Reply
  8. Frances Bennety

    As an MSc graduate trying to get into a competitive, COVID-affected job market, I turned to interview coaching after an unsuccessful interview. Elizabeth was lovely, very helpful, supportive and personable throughout the process, and gave me tons of useful feedback. More than that, the fact that you get recordings of the interview sessions to watch back is priceless as it really helps you gain insight into how you’re coming across during interview settings. After two coaching sessions I attended a single interview and secured a job offer for the role I wanted. Interviewing is an alien process to most, so I would recommend coaching to anyone going through the process, especially for the first time – it saves you learning from your mistakes the hard way and missing hard-won opportunities. Undoubtedly, Elizabeth gave me the tools to come across well during interview and to sell my skillset and experience to the IV panel. I’m sure my job search would have been much longer without her!

    Reply
    • elizabeth

      Thank you Frances, the job market has been tough in Covid I am glad I was able to help. I am certain you’ve got a great career ahead. Hopefully, we might work together again in a few years when you’re looking for promotion 🙂

      Reply
  9. Eden May

    I worked with Elizabeth and it was a truly comprehensive service. It massively helped me become more confident when in an interview environment, how to prepare for interviews in different professional areas, and keep me positive in what was a long and testing process. Ultimately she helped me get my first job after graduating and I could not have done it without her. Thank you!

    Reply
    • elizabeth

      Hi Eden, you did really well. It’s a tough recruitment market for graduates at the moment. Well done for ‘hanging in there’ and not giving up. Good luck with your career going forward, I would love to hear how you get on.

      Reply
  10. R Johnson

    Back in 2017 Elizabeth’s interview coaching helped me secure a project management position in the NHS. I contacted her again recently and she was able to help me fine tune my interview technique to secure a promotion to Senior Project Manager. Thank Elizabeth, and I look forward to working with you again in the future.

    Reply
    • Elizabeth Conley

      Hi Reanna, I am pleased I was able to help. Thanks for taking the time to add a review.

      Reply

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