Reviews

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A selection of reviews

Below is a selection of Google reviews from clients I’ve worked with across interview coaching, Civil Service preparation, career positioning, application support and career transitions. To protect client confidentiality, I have used the name or initials shown on the client’s original Google or website review.

Interview coaching reviews

I sought Elizabeth’s help after repeatedly hitting a brick wall with my job hunting. I rarely got offered an interview and never got a job offer. I work in the public sector and found competency-based interviews to be a mystery. How do you apply the STAR technique without a photographic memory, and without sounding like a scripted robot. Elizabeth not only answered these questions but also took a critical look at my CV. I found the videos of our mock interviews hard and uncomfortable viewing, but they made it much easier to see and hear where I was going wrong. I highly recommend getting videoed, no matter how much it makes you cringe. Unlike interview books, and some coaches, that expect you to memorise ‘100 great answers’, Elizabeth takes a different and far more sensible approach. She teaches you what makes a great answer and how to formulate it easily, while also emphasising tone, body language and enthusiasm. Following our coaching session I went to my next interview feeling far better prepared and more relaxed. I was not only offered the job, but also offered a salary higher than advertised — without negotiation. I have seen a few interview coaches now; the only one I’ll be going back to is Elizabeth.

Client – Andy Mahony

 

Elizabeth is an excellent coach with clear and insightful understanding of employer needs and candidate skills. I thoroughly recommend the Skills Clinic to scaffold, structure and massively sharpen up interview technique and quality of response.
This will give you more confidence as well as understanding of yourself and your skills.As a result of coaching from Elizabeth for three different roles, I have been successful in portraying myself in the most authentic and optimal way possible, securing three promotions thanks to this input. Thank you Elizabeth!

Client – Liz Bennington

 

Elizabeth’s advice was quite simply brilliant. She provided extremely valuable insight into the responsibilities of the role I was interviewing for and how I could better represent my skills. I would recommend coaching to anyone who struggles to represent themselves well during the interview process. I have had three sessions with her over the last three or four years and each one has helped me take a jump forward in my career. I just secured a senior role after giving an apparently top-scoring interview. Thank you Elizabeth.

Client – Francis

Career position and application coaching reviews

I can’t recommend Elizabeth highly enough for job application and interview coaching. Elizabeth has not just helped me to get three or four new jobs or promotions over a five-year period — she helped me, over this time, to completely transform my professional identity from one based on technical knowledge to one focused on wider leadership and strategy, while still retaining and building on my technical expertise. As part of this process, she helped me to develop an interview-ready narrative about the soft skills I already had, but didn’t always know how to craft into a good response to interview question.

Client – Mmm Ssss

 

I had the pleasure of working with Elizabeth during a key stage in my career, and I can’t recommend her coaching highly enough. She created a supportive, insightful space where I could reflect honestly and gain clarity on my goals and direction. Elizabeth has a remarkable ability to identify blind spots and gently challenge unhelpful patterns, which helped me grow both professionally and personally. Her guidance played a big part in helping me secure my new role, and I’m incredibly grateful for her expertise and encouragement. If you’re looking for someone who listens, understands and empowers you to move forward with confidence, Elizabeth is the coach you want in your corne.

Client – Natalie Ameida

 

Elizabeth strikes a really good balance between frank feedback and positive encouragement. She really helped me focus on the strategic importance and personal impact of my interview stories, and to deliver them clearly and crisply. I got the job. Public sector head of communications.

Client – Eddie Gibb

Civil Service interview coaching reviews

Elizabeth was recommended by a colleague and it was an excellent recommendation. Elizabeth really knows her stuff. She obviously has a lot of experience in dealing with Civil Service interviews of a variety of types and at a range of grades. Her knowledge and experience meant that I immediately trusted her judgement. She took time to understand where I felt I had gaps, but supplemented this with practice interview questions. It was obvious from her feedback that she was able to identify areas for development that I had previously not considered, but which immediately rang true. Her approach meant that I felt I was getting genuine interview practice, but with “in the moment” feedback and discussion, which was invaluable and beautifully delivered. Elizabeth was hugely supportive both within and outside of the sessions, which was genuinely confidence building. In the event, I was unexpectedly successful in my application. I recognised from the positive feedback some of the areas that we had worked on, which was gratifying. I had measurable confirmation that seeking her advice had been absolutely the right choice. But even if I hadn’t been successful, it would still have been the right thing to do, because the added confidence I now hold in going into interviews will be a benefit that lasts.

Client – Kelly N

 

I am so grateful to Elizabeth for helping me to get my dream job in the civil service. I had thought that I just wasn’t very good at interviews, but Elizabeth gave me the confidence and skills to excel in an interview setting. She provided advice for how to answer both competency and strength-based questions, she helped me to select my best examples, and she gave me honest feedback while also building up my confidence. It was amazing how much she was able to squeeze into a session, which she recorded so I could reference later. My sessions with Elizabeth were expensive, but it was honestly the best money I spent all year. I will undoubtedly go back to Elizabeth the next time I’m preparing for a job interview, and I would highly recommend Interview Skills Clinic to anyone looking to advance their career.

Client – Cara Gooch

 

One of my best decisions was to contact Interview Skills Clinic. Elizabeth was such a great help. The advice she gave me in focusing my experience to the Civil Service was invaluable. The work she did beforehand really made our sessions constructive from the start. Reviewing my responses helped me memorise the important aspects for the interview and, yes, I was successful. Elizabeth gave me the edge to feel confident and control my nerves on the day.

Client – Nicki Smith

Confidence and career change reviews

I struggled in interviews for over a year and after being unsuccessful in over 20 interviews, I decided to give interview coaching a go. I found Elizabeth incredibly helpful. She was able to highlight the challenges I was facing and provide really useful suggestions on how to make improvements. I had two sessions with Elizabeth and I’m pleased to say that the second interview I went for after working with her. I was offered a position. If you’re hesitant about the fee, I understand, but it really is a good investment in yourself. I even recommended Elizabeth’s coaching to my husband and after one meeting, he got a job offer the very next interview he went for.

Client – RW

After resigning from a job in difficult circumstances, I got lots of interviews, but no offer. My anxiety and worry about being perceived as unreliable probably showed in the interviews and held me back. I saw Elizabeth hoping to understand what I was doing wrong and found the session extremely helpful. I was offered a job after the next interview. Elizabeth’s advice made all the difference to my preparation and self-perception. I recommended her to my partner, who was also offered the next job she interviewed for after seeing Elizabeth, having also had several interviews before with no offer. I would definitely recommend Elizabeth’s services, which have made a huge difference to us.

Client – Tim

I’ve never been very good at traditional interviews, as I find the pressured set-up of question-immediate-answer does not work well with my brain. I prepare really well and research deeply, but I often end up doubting every word I’m saying. In our first coaching session, I felt awful. I couldn’t answer the questions properly, ended up rambling and there might even have been tears. But Elizabeth was so patient and professional, as well as humanly kind. She helped me understand what the interviewer is really looking for, not just the way the question is phrased. At the same time, I had another interview for a completely different role, and everything I had learned with Elizabeth just sat comfortably in my mind. I can honestly say I excelled, and I got the job after two more stages. The recordings afterwards were extremely awkward to watch, but ultimately a great tool for development. If you think you’re rubbish at interviews, invest in yourself here.

Client – Kelly N

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More client reviews

The reviews below were added directly to this website by clients I’ve worked with over the years. They appear in a different format from the selected Google reviews above.

Only a small number are shown at one time to keep the page loading quickly. To read more, click the Older reviews arrow at the bottom of this section.

662 Comments

  1. Harry Parker

    Elizabeth’s support and guidance proved utterly invaluable for my video interview with the Civil Service. She advised me on how to structure my answers accordingly and gave me a detailed insight into what they’re looking for in their candidates. The price was initially quite daunting, but if you’re taking an application seriously and want to gain the appropriate professional skills, then I consider Elizabeth’s approach to be vital in achieving that step-up. The advice was wholly implementable, and I honestly couldn’t see myself passing the video interview without it. Also, having the conversation recorded was a great bonus that allowed me to experience the lesson several times over and hone in on the advice. With Elizabeth’s help, I got through to the next stage of the selection process! Thanks again Elizabeth.

    Reply
    • elizabeth

      Hi Harry,
      On-video interviews are very daunting. As there’s no opportunity to discuss the question preparation is everything. I am pleased you were able to use your stories in the interview. You clearly did well and are one step closer to success. Good luck at the assessment day.

      Reply
  2. N S

    Elizabeth helped me build my confidence and improve my technique following two unsuccessful interviews for a role on promotion and a development scheme. In two very focused sessions, she gave me clear feedback and encouragement, as well as tips on communication and presentation style. I feel that it was her support which led to me being able to much more clearly demonstrate my potential at a subsequent interview and successfully obtain a place on a development scheme. Thanks, Elizabeth!

    Reply
    • elizabeth

      You had a very challenging interview and I am glad I was able to help your leadership skills stand-out in the interview. Often a few subtle changes can make the difference and help exude more confidence and authority. Well done! It was worth the waiting.

      Reply
  3. Miles

    Elizabeth is an excellent coach. She helped me prepare written applications and practice interview technique for two Civil Service posts. Coming from the private sector I was unfamiliar with the intricacies of the Civil Service selection process but Elizabeth carefully explained the process and helped me build the confidence and knowledge to succeed. Thanks to Elizabeth’s help I was offered both the jobs I applied for!

    Reply
    • elizabeth

      Thank you Miles. You deserve the success you got. You put a great deal of work into preparing for both roles and ‘took on board’ all my feedback. It’s a great result and it’s going to be an interesting new challenge for you moving from the private to public sector. Keep in touch and let me know how you get on.

      Reply
  4. Eva

    I would like to thank Elizabeth for preparing me for an interview. I only had one session with her and I got out of it way more than I could expect. We focused on competency-based questions. I got a better understanding of a STAR technique and learnt how to apply it effectively. After asking each of the interview questions, Elizabeth gave me a constructive feedback and valuable tips how to improve my answers. After that, I repeated answers implementing her suggestions. We also went through the presentation that I had to deliver during the interview process and again Elizabeth suggestions were priceless! As a result of our session and following the suggestions, I had a very successful interview and was offered a position 24 hours after the interview!!!! If I have another interview in the feature, I will definitely have a coaching with Elizabeth again. I highly recommend her services to everyone who is in a job search process!

    Reply
    • elizabeth

      Hi Eva,
      You did fantastically well! It can be challenging moving out of academic career into industry. I am sur you’ll love the new challenge.

      Reply
  5. R W

    I struggled in interviews for over a year and after being unsuccessful in over 20 interviews, I decided to give interview coaching a go. I found Elizabeth through a Google search and decided to book her after reading her reviews and a brief phone consultation. I found Elizabeth to be incredibly helpful, she was able to highlight the challenges I was facing and provide really useful suggestions on how to make improvements. I had two sessions with Elizabeth and I am pleased to say that the second interview I went for after working with Elizabeth, I was offered a position. If you are hesitant about the fee, I understand, but it really is a good investment in yourself. I even recommended Elizabeth’s coaching to my husband and after one meeting, he got a job offer the very next interview he went for.

    Reply
    • elizabeth

      Thank you. I am so pleased for you. Being unsuccessful in an interview can really reduce confidence and this starts to show in subsequent interview. Getting feedback and preparing in the right way can very quickly make a difference. Remember to celebrate lots!

      Reply
  6. Carl

    Elizabeth was instrumental in myself preparing and passing my interview. She is professional and quickly got me to focus on what I needed to learn and prepare for as my interview was only 1 week away from seeing her.
    In 3 days after practicing I had learnt everything I needed and was confident I was ready for my interview.
    If you want to have a edge in a job interview and need someone to to prepare you properly and inspire you I strongly recommend you give this lady a visit I did and have never looked back.

    Reply
    • elizabeth

      Thanks Carl,

      It’s always tricky changing careers and trying to draw on transferable skills. You did it. Well done! Enjoy the new challenge.

      Reply
  7. Simon

    Thanks to Elizabeth, I better understand the mystery that is Civil Service assessment! (And I have a new job!)

    Elizabeth listens well to understand people’s strengthens and weaknesses, and gives excellent advice about how these relate to Civil Service competencies. She also has wider experience that she uses to advise on the current changes to Civil Service recruitment, e.g. strength-bases questions.

    Applying Elizabeth’s advice to my written applications boosted by marks by 1-2 points across the board; and applying her advice in interviews helped me to get two job offers!

    Reply
    • elizabeth

      Thanks Simon, you did all the hard work and had great experience to draw on which is so important with Civil Service interviews. These interviews are tough at the moment as they move toward blended assessment so I am glad I was able to help. I am sure the job is going well.

      Reply
  8. Umar Hayat

    I would like to take this opportunity to say thank you to Elizabeth for her interview coaching without which I would not have been able to succeed in my quest to move to a regulatory healthcare inspector role. I had completed interviews previously but failed to meet the grade. I had two sessions via Skype with Elizabeth where she conducted a mock interview using competency based questions which are common in the public sector. During these sessions, Elizabeth gave me constructive feedback as to how I could improve my answers and then made me repeat my answers using this feedback. This style of coaching really helped me to improve my interview technique and thus sell myself during the real interview. After my first session in late March, I attended an assessment centre which I duly passed. However, the vacancies were located in the North-West where I did not reside and thus I wasn’t offered the inspector post. At the end of July, I was invited to another assessment centre for a hospital inspector position. Thus, a few days prior to my interview I held an interview coaching session with Elizabeth where she gave me constructive feedback and made me practice my answers where I was not selling myself strongly. As a result of this coaching session, I performed really well at my assessment centre and was recently informed that I had passed and thus was offered the position of hospital inspector which I will commence in a few week’s time. I would thoroughly recommend Elizabeth to anyone who has been struggling to pass interviews. Elizabeth coaches candidates in a professional manner and provides helpful feedback upon which candidates can reflect upon and practice rewording their answers to questions during their coaching sessions. These sessions also helped to boost my self-confidence which was a real asset during the real interview.

    Reply
    • elizabeth

      Hi Umar, you had a really difficult job specification to satisfy. They asked for so many technical and management skills it made preparation particularly challenging. And of course it was competitive. Thanks for trusting me. You put in all the hard work and deserve the success. Enjoy the new challenge.

      Reply
  9. Sath

    I had applied for the civil service fast stream multiple times, and had been consistently turned down at the interview stage. This time I got in touch with Elizabeth and went through a couple of sessions to make sure I was prepared. She was very knowledgeable about the civil service recruitment process, and taught me the fundamentals for performing well in the interviews. I went in to the interview feeling more confident and informed, and was able to succesfully land the job. I can’t thank Elizabeth enough, and would definitely recommend her if you’re a graduate looking to get into a competitive graduate scheme!

    Reply
    • elizabeth

      HI Sath, you had used your time well at University to get some excellent experience. This makes all the difference in an interview because you had stories to tell. All I needed to do was help you frame your answers to meet the competency framework. You’ve got a great job and I am sure will love the new challenge. Well done!

      Reply
  10. Christine J

    I came across Elizabeth via a google search after I had been struggling for over 3 years with interviews. I read on her website that she specialised in coaching Civil Servants to be successful at making the next grade. I had an initial consultation with Elizabeth giving her an outline as to what I was looking for and she told me about herself and how she can help. She then told me her prices which initially I thought was a bit steep but based on her past experience I thought I’ll try it and if it doesn’t work out I’ll go elsewhere. So we had a few coaching sessions together whereby Elizabeth would give me mock interview practice and gave me the building blocks of how I can approach interviews I had in the future. We didn’t really change my stories but the way I told them. Within a few sessions I had an interview and I’m pleased that after using Elizabeth I was successful at securing a position at the next grade up to where I am now. I was pleasantly surprised because I had over 20 interviews and before coaching with Elizabeth I wasn’t really getting anywhere. I had tried other coaches and other methods but nothing seemed to work. Elizabeth is more expensive than other coaches but it was money well spent and if you are struggling like me and you really want to invest in yourself I would definitely recommend her. I didn’t have many sessions with Elizabeth and to be honest I kept thinking I will need more sessions. She gave me the re-assurance that I wouldn’t need that many but until it happened I didn’t quite believe it.

    I will definitely be coming back in a few years time when I next want help with interviews/applications. I can’t thank Elizabeth enough in coaching me. I wouldn’t go to anyone else or try other methods now.

    Reply
    • elizabeth

      Hi Christine, as you already know I am so pleased for you. Particularly that you achieved the promotion you deserved rather than just moving across to a different role at the same level. You had all the experience and just needed help telling the stories in the right way. This should now build your confidence for future opportunities. I hope to see you back in a couple of years.

      Reply

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